Why is My Xfinity Router Blinking Orange? ( Causes and Fixes 2023)

Xfinity router blinking orange? It means that your router upgrading its firmware. This process could be either downloading or installing the update.

However, In case your gateway flashes for more than 15 minutes, there is probably a problem.

But what? Some main issues are:

  • Damaged or loose cable connection.
  • connectivity issues: Can’t handle too many devices.
  • local internet outage.
  • Issues in a device that require a factory reset.
  • Splitter damage
  • Overheating

This article explains why your Xfinity router is blinking orange lights and how to resolve them.

If you notice an orange blinking light on your Xfinity modem router, it’s important to determine the root cause before attempting to fix it.

This type of light indicates that your router is experiencing difficulty connecting to the internet. If the light continues to blink, it may be struggling to establish a stable connection or the current connection may not be optimal.

In some cases, the orange light may indicate that your router is updating its firmware, which can take up to half an hour to complete.

However, if the blinking persists for an extended period of time, it may signal a more serious issue that requires attention. 

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How To Fix Xfinity Router Blinking Orange Light

To Fix Xfinity Router Blinking Orange Light you can follow these methods:

Wait for the update to complete:

If you notice that the Xfinity gateway’s light is blinking orange, wait for half an hour to see if it changes.

This is because the router might be updating its firmware, which can take quite some time to complete. It’s important not to skip this step as firmware updates are essential for the proper functioning of your Xfinity modem router and internet connection.

Without the latest firmware updates, your router may not be able to access the internet.

If the orange light continues to blink after half an hour, it indicates a problem with your router.

Power Cycle (Soft reset):

If you’re experiencing connectivity issues with your xFi gateway, one simple solution to try is power cycling.

This involves disconnecting all devices and cables, allowing them to rest for a short period, and then reconnecting and turning them back on.

To do this, follow these steps:

  • Power off the xFi gateway
  • Disconnect all cables
  • Wait a few minutes.
  • Reconnect cables and turn the gateway back on.

Let’s wait and see if the orange light disappears or not.

By power cycle soft reset, more than 80%of people solved their problems. 

Reset the Xfinity router:

In the previous section, we covered how to perform a soft reset for a router if the orange light is still on then you can do a hard reset or factory reset.

This will restore the device to its original settings. If necessary, you can back up your settings before performing a manual reset. No internet connection is required for this process.

  • All you need is an unfolded paper clip or a similar item to press the button located on the back of the router.
  • Some Xfinity routers have pinholes while others have buttons, regardless of the type.
  • Hold down the button for 30 seconds until the router resets.

Keep in mind that any customizations you made to the router will need to be reset.

Check all cables & connections:

One of the main reasons why the Xfinity router blinking orange is due to faulty cables or connections. A loose or damaged coaxial cable can cause a disruption in the connection between the gateway and the internet provider. Here are the steps you can take to fix loose or damaged connections:

  • Remove all cables and inspect them for short-circuits or moisture.
  • If the cables appear to be in good condition, clean the ports with a micro-fiber cloth and reattach them.
  • Make sure the connections are tight.
  • If you have an extra cable, replace the old one and see if the issue is resolved.
  • Check if the Coaxial splitter is the issue if you are using a TV + internet bundle. If it is damaged, you will need to replace it.
  • If it is not faulty, clean it and plug it back in.

After completing these steps, check if the blinking orange light has changed. If it has not, try the next solution.

Router Overheating:

If your Xfinity router is blinking orange and you can’t find any issues, it’s worth checking for heating problems. Routers need proper cooling to function well and remove warm air from their systems. If you’ve placed your router in a corner or blocked its ventilation, it could malfunction and affect connectivity.

Firstly, Check your Xfinity device’s temperature. If you find that your router is overheating, unplug it or turn it off and let it cool for 30 minutes to an hour. To prevent your Xfinity router from overheating in the future, take these steps:

  • Place the gateway a few feet above the ground and away from physical obstructions.
  • Don’t cover your gateway with a book or cloth.
  • Keep it in an open space with ample ventilation.
  • Keep it clean and free from dust.

After cleaning the dust and bringing the device back to the normal room temperature, turn the router on and make sure it is working again.Why is My Xfinity Router Blinking Orange? 

Check for firmware updates:

Incompatible routers can occur if they are configured incorrectly or run outdated firmware versions.

  • Check the latest firmware version on the official website.
  • From the admin portal, you can download and update the latest version.
  • Activate auto-update features.


It’s possible that your device is being used for multiple data-heavy tasks at the same time, which can exceed its hardware capabilities and cause service interruptions.


  • Disconnect some devices from the network and limit the number of WiFi connections.
  • If the problem persists even with all devices connected, consider upgrading your router to one with better multi-device handling capacity that can handle all your connections smoothly.

Try an Ethernet connection:

If you’re still having trouble with your Xfinity router, try connecting it to your computer using an ethernet cable.

This will help you determine if there are any issues with your wireless network. Once you’ve connected the router to your computer, check to see if the orange light is still blinking.

If the problem persists, then issue with your router.

Contact customer support:

If you’re experiencing issues with your Xfinity device and have exhausted all the possible solutions, such as troubleshooting and resetting the device, but it still keeps blinking orange and fails to establish an internet connection, it’s time to seek help from customer support.

It’s worth noting that even new Xfinity routers can be faulty, especially if they have been refurbished by internet service providers.

  • You should contact Xfinity support to claim your warranty or request the assistance of a technician.
  • If the issue persists even after the technician’s intervention, it would be best to ask for a device replacement.


Q: How do I fix my Xfinity router blinking orange?

A: If you’re experiencing issues with your ISP, start by checking for any maintenance-related information. Also, make sure all cables are secure and not faulty. Upgrading the firmware and addressing any placement-related issues can also help. Keep heat regulation vents open and consider a factory reset. If none of these solutions work, it’s best to reach out to Xfinity support for additional assistance.

Q: What does the orange blinking light mean on the Xfinity router?

A: The flashing orange light on the Xfinity router indicates Firmware updates or signal search. If it blinks for over 15 minutes, there may be another issue.

Q: Why is my router flashing orange with no internet?

A: It could be due to a lack of active internet signal from your service provider. This may be caused by an internet outage or system maintenance in your area.


If you are experiencing an Xfinity internet box flashing orange light, don’t worry! I have compiled a list of reasons and steps to help you troubleshoot and fix the issue. However, if you are unable to resolve the problem on your own, please feel free to leave a comment below and I will assist you further.

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