Why Your NETGEAR Nighthawk Factory Reset Isn’t Working? Unlocking the Mystery in 2024

Are you having trouble resetting your NETGEAR Nighthawk router to its factory settings?

It can be a frustrating experience, especially if you’re dealing with connectivity issues or want to start fresh with your router’s settings.

Many Nighthawk users have reported that the reset button on their router doesn’t seem to be working properly.

But don’t worry, we’re here to help!

In this article, we’ll take a closer look at why your NETGEAR Nighthawk Factory Reset Isn’t Working and provide some tips on troubleshooting the issue. 

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Understanding Factory Reset on NETGEAR Nighthawk

Factory reset is the process of restoring a device to its original settings and erasing all the data and configurations that were added by the user.

The purpose of a factory reset is to troubleshoot any issues that the device may be facing or to clear any personal information from the device before selling or giving it away.

Factory Reset Process:

To perform a factory reset on a NETGEAR Nighthawk router:

  • Press and hold the reset button on the device for at least 15 seconds.

  • This will erase all the settings and configurations that were added by the user and restore the device to its original settings.

After a factory reset, the device will be as it was when it was first purchased, so you will need to go through the setup process again to start using it.

It’s important to note that a factory reset will erase all the data on the device, so it’s essential to backup any important information before performing the reset.

Why do NETGEAR Factory Resets fail?

There are several reasons why a NETGEAR factory reset may fail.

  • One common reason is that the reset button may not have been held down for the required time.

  • Another reason could be an issue with the power supply or the router’s firmware.

  • It’s also possible that the router has a hardware issue that’s preventing the reset from completing successfully.

Before messing with the router, ensure internet, cables plugged correctly, and power cable undamaged.

Different Ways Of Factory Reset:

There are several methods for performing a factory reset on various devices.

  • NETGEAR Admin Panel

  • Reset Button


  • 30-30-30 Fix

NETGEAR Admin Panel

Most Netgear home routers use an Admin panel graphic user interface to enable easier navigation and setup.

You can access the admin panel by typing in either or routerlogin.net in your internet browser, which should take you to a login screen where you’ll need to enter administrator credentials to proceed.

NETGEAR Admin Panel

If you haven’t set up administrator credentials, there’s a good chance that they are still the default ones set up in the factory.

In that case, the username is “admin,” and the password is “password.”

Once you’re logged in to the Admin panel, switch to the reset tab and click on “Reset to factory settings.”

Suppose the router can’t communicate with the connected devices via Wi-Fi or Ethernet cable, and you can’t access the admin panel from the internet browser. In that case, you can try using the dedicated router app.

Reset Button

If you want to reset your router, you can use a reset button on the back of it.

  • Look for a small hole with “Reset” written next to it.

  • You can use a thin piece of wood, plastic, or metal to press the button.

  • You can use a paperclip, to press the button.

  • Insert the object into the hole and wait for a click.

  • When you feel the click, hold the button for 15 seconds and then release it.

This should reset the router to its factory settings, provided there is nothing wrong with the router or its firmware.


If you’re facing issues with your Netgear router’s Wi-Fi or Ethernet communication, the Netgear mobile app might just be the solution you’re looking for. This app uses Bluetooth to communicate with the router, making it a viable option in situations where Wi-Fi or Ethernet communication is not possible.

netgear  app

To get started, simply download the app from the Google Play Store or the iOS App Store on your mobile device. Once installed, the app will scan the area for available Netgear routers. Once it detects your device, you can pair it with Bluetooth, enter administrator credentials, switch to the reset tab, and click on Reset to factory settings. 

Why Your NETGEAR Nighthawk Factory Reset Isn’t Working?

If you have tried resetting your router and reinstalling firmware but still nothing seems to work, it could be a sign of more serious underlying issues. In such cases, it’s best to contact the manufacturer’s customer support or a professional technician to diagnose the problem and find a solution.

They might recommend replacing the router altogether if it’s beyond repair. It’s important to avoid tampering with the hardware or attempting to fix the problem yourself, as this could cause further damage and void your warranty.

Download Manually and Install the Latest Firmware

To update your router’s firmware, connect your PC to the router using an ethernet cable and download the latest firmware software from the Netgear support page. Here are the steps to follow:

1. Go to the Netgear support page and enter your router’s model number.

2. Click on Downloads select the Firmware version, and click Download.

3. Copy this file to the PC connected to the router.

4. Open the Admin panel by typing in routerlogin.net and entering administrator credentials.

5. Navigate to Advanced -> Settings -> Administration.

6. Select Firmware update.

7. Choose the file you downloaded from the Netgear support page and click on Upload.

8. The router should reboot and install the latest firmware as the upload finishes. This should solve the problem if it was caused by corrupt firmware.

If the reset to factory settings functionality isn’t restored, there is one wildcard left.

Try the 30-30-30 RESET Method

This is an old method for fixing routers that might not work on all models, and the results may vary. However, it is likely to work on most Netgear routers. The method involves three steps called 30-30-30.

  • First, insert a pin into the reset hole, and press and hold the button for thirty seconds.

  • Second, unplug the power cord, wait for thirty seconds, then plug it back in.

  • Third, press the reset button again for another thirty seconds.

If none of these steps work and you are still unable to reset your Netgear router to its factory settings, it is possible that the device is broken and needs to be serviced or replaced.


In conclusion, resetting a Netgear router to factory settings can be a common issue. However, there are several methods you can try before resorting to service or replacement. The first step is to try software solutions such as resetting the router through the Admin panel or using the Netgear mobile app. If these methods don’t work, you can try hardware solutions such as the reset button on the back of the router.

If these solutions fail, you can try downloading fresh firmware from the Netgear support page. Lastly, if all else fails, you can attempt a 30-30-30 hard reset. By following these steps, you can successfully reset your Netgear router to factory settings.

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